F.A.Q.
Is there a minimum order quantity?
Yes, there is a minimum order, but it varies depending on the selected item.
Can I use my own puller?
Yes, you can use your own puller. You just need to request zips with a three-piece slider and a separate bridge.
What are the production lead times?
Production lead times are usually three to four weeks. If the item is in stock, it can be delivered even faster.
How long do I have to make changes to a confirmed order?
You can make changes within 24 hours after receiving the official order confirmation.
Do you have local agents?
Yes, we have agents both in Italy and abroad.
Can I visit Unizip?
Yes, you can visit Unizip by appointment. Please email info@unizip.it to schedule a visit.
Can I receive samples?
Yes, you can request samples from the current collection.
Can I place a pre-sample prototype order?
Yes, pre-sample prototype orders can be made by emailing info@unizip.it
Can I customise the puller?
Yes, puller customisation is available. Our sales team will assist you in selecting the perfect customisation and will guide you throughout the project.
Is it possible to get a 3D prototype of a customised puller?
Yes, a 3D prototype of the customized puller can be provided, and it will be ready within 48 hours.
Can I customise the back of the slider?
Yes, the back of the slider can be customized, though additional costs and charges may apply.
How many colours do you offer in your colour range?
We have 600 colours available.
Is the colour range valid for all types of zips?
Yes, the colour range applies to all types of zips, including coated and special items.
Can you dye a custom colour?
Yes, we can dye a custom colour, though a small surcharge may apply.
Do you have stock available?
Yes, we always have stock available, primarily invisible and coil zips, but we also have good quantities of metal and injected zips in stock.
