{"id":284357,"date":"2024-05-07T08:10:50","date_gmt":"2024-05-07T08:10:50","guid":{"rendered":"https:\/\/unizip.it\/faq\/"},"modified":"2024-10-31T08:44:49","modified_gmt":"2024-10-31T08:44:49","slug":"faq","status":"publish","type":"page","link":"https:\/\/unizip.it\/en\/faq\/","title":{"rendered":"F.A.Q."},"content":{"rendered":"

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F.A.Q.<\/h1>\n

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active_design_question_text_text_color=”#FFFFFF” design_answer_text_font=”–et_global_body_font||||||||” design_answer_text_text_color=”gcid-45ca57a7-5bd6-4091-bab8-3f9dd4256695″ design_answer_text_font_size=”15px” design_answer_text_link_font=”–et_global_body_font||||||||” design_answer_text_link_text_color=”#FFFFFF” background_color=”RGBA(255,255,255,0)” hover_enabled=”0″ question_text_font_size_tablet=”17px” question_text_font_size_phone=”16px” question_text_font_size_last_edited=”on|tablet” active_design_question_text_font_size_tablet=”17px” active_design_question_text_font_size_phone=”16px” active_design_question_text_font_size_last_edited=”on|tablet” design_answer_text_font_size_tablet=”14px” design_answer_text_font_size_phone=”13px” design_answer_text_font_size_last_edited=”on|tablet” custom_css_ans_text_css=”font-weight: 400;” border_width_all_faq_item_wrapper_border=”0px” border_color_all_faq_item_wrapper_border=”RGBA(255,255,255,0)” border_width_bottom_faq_item_wrapper_border=”1px” border_color_bottom_faq_item_wrapper_border=”gcid-45ca57a7-5bd6-4091-bab8-3f9dd4256695″ global_colors_info=”{%22gcid-45ca57a7-5bd6-4091-bab8-3f9dd4256695%22:%91%22border_color_bottom_faq_item_wrapper_border%22,%22question_text_text_color%22,%22design_answer_text_text_color%22%93}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover” sticky_enabled=”0″][difl_faqitem question=”Is there a minimum order quantity?” question_title_tag=”h3″ _builder_version=”4.27.2″ hover_enabled=”0″ global_colors_info=”{}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover” sticky_enabled=”0″]<\/p>\n

Yes, there is a minimum order, but it varies depending on the selected item.<\/span><\/p>\n

[\/difl_faqitem][difl_faqitem question=”Can I use my own puller?” question_title_tag=”h3″ _builder_version=”4.27.2″ hover_enabled=”0″ global_colors_info=”{}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover” sticky_enabled=”0″]<\/p>\n

Yes, you can use your own puller. You just need to request zips with a three-piece slider and a separate bridge.<\/span><\/p>\n

[\/difl_faqitem][difl_faqitem question=”What are the production lead times?” question_title_tag=”h3″ _builder_version=”4.27.2″ hover_enabled=”0″ global_colors_info=”{}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover” sticky_enabled=”0″]<\/p>\n

Production lead times are usually three to four weeks. If the item is in stock, it can be delivered even faster.<\/span><\/p>\n

[\/difl_faqitem][difl_faqitem question=”How long do I have to make changes to a confirmed order?” question_title_tag=”h3″ _builder_version=”4.27.2″ hover_enabled=”0″ global_colors_info=”{}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover” sticky_enabled=”0″]<\/p>\n

You can make changes within 24 hours after receiving the official order confirmation.<\/span><\/p>\n

[\/difl_faqitem][difl_faqitem question=”Do you have local agents?” question_title_tag=”h3″ _builder_version=”4.27.2″ hover_enabled=”0″ global_colors_info=”{}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover” sticky_enabled=”0″]<\/p>\n

Yes, we have agents both in Italy and abroad.<\/span><\/p>\n

[\/difl_faqitem][difl_faqitem question=”Can I visit Unizip?” question_title_tag=”h3″ _builder_version=”4.27.2″ hover_enabled=”0″ global_colors_info=”{}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover” sticky_enabled=”0″]<\/p>\n

Yes, you can visit Unizip by appointment. Please email info@unizip.it<\/a> to schedule a visit.<\/span><\/p>\n

[\/difl_faqitem][difl_faqitem question=”Can I receive samples?” question_title_tag=”h3″ _builder_version=”4.27.2″ hover_enabled=”0″ global_colors_info=”{}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover” sticky_enabled=”0″]<\/p>\n

Yes, you can request samples from the current collection.<\/span><\/p>\n

[\/difl_faqitem][difl_faqitem question=”Can I place a pre-sample prototype order?” question_title_tag=”h3″ _builder_version=”4.27.2″ hover_enabled=”0″ global_colors_info=”{}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover” sticky_enabled=”0″]<\/p>\n

Yes, pre-sample prototype orders can be made by emailing<\/span> <\/span>info@unizip.it<\/a><\/p>\n

[\/difl_faqitem][difl_faqitem question=”Can I customise the puller?” question_title_tag=”h3″ _builder_version=”4.27.2″ hover_enabled=”0″ global_colors_info=”{}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover” sticky_enabled=”0″]<\/p>\n

Yes, puller customisation is available. Our sales team will assist you in selecting the perfect customisation and will guide you throughout the project.<\/span><\/p>\n

[\/difl_faqitem][difl_faqitem question=”Is it possible to get a 3D prototype of a customised puller?” question_title_tag=”h3″ _builder_version=”4.27.2″ hover_enabled=”0″ global_colors_info=”{}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover” sticky_enabled=”0″]<\/p>\n

Yes, a 3D prototype of the customized puller can be provided, and it will be ready within 48 hours.<\/span><\/p>\n

[\/difl_faqitem][difl_faqitem question=”Can I customise the back of the slider?” question_title_tag=”h3″ _builder_version=”4.27.2″ hover_enabled=”0″ global_colors_info=”{}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover” sticky_enabled=”0″]<\/p>\n

Yes, the back of the slider can be customized, though additional costs and charges may apply.<\/span><\/p>\n

[\/difl_faqitem][difl_faqitem question=”How many colours do you offer in your colour range?” question_title_tag=”h3″ _builder_version=”4.27.2″ hover_enabled=”0″ global_colors_info=”{}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover” sticky_enabled=”0″]<\/p>\n

We have 600 colours available.<\/span><\/p>\n

[\/difl_faqitem][difl_faqitem question=”Is the colour range valid for all types of zips?” question_title_tag=”h3″ _builder_version=”4.27.2″ hover_enabled=”0″ global_colors_info=”{}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover” sticky_enabled=”0″]<\/p>\n

Yes, the colour range applies to all types of zips, including coated and special items.<\/span><\/p>\n

[\/difl_faqitem][difl_faqitem question=”Can you dye a custom colour?” question_title_tag=”h3″ _builder_version=”4.27.2″ hover_enabled=”0″ global_colors_info=”{}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover” sticky_enabled=”0″]<\/p>\n

Yes, we can dye a custom colour, though a small surcharge may apply.<\/span><\/p>\n

[\/difl_faqitem][difl_faqitem question=”Do you have stock available?” question_title_tag=”h3″ _builder_version=”4.27.2″ hover_enabled=”0″ global_colors_info=”{}” que_wrapper_bg_bgcolor__hover=”1px||||false|false” que_wrapper_bg_bgcolor__hover_enabled=”on|hover” sticky_enabled=”0″]<\/p>\n

Yes, we always have stock available, primarily invisible and coil zips, but we also have good quantities of metal and injected zips in stock.<\/span><\/p>\n

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F.A.Q.

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